BigCommerce B2B Integrated with the Acumatica Cloud ERP
Summary
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The BigCommerce ECommerce platform is a full ECommerce platform, and is tightly integrated with the Acumatica Cloud ERP. The BigCommerce B2B has the following main features:
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Online product catalog, where products/services and prices are automatically fed by the Acumatica Distribution Suite
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Price can be customer group specific or customer specific
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Online Shopping Cart
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Check out
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Guest access or userid/password access
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Shipment methods
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Delivery via your own trucks
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Shipping via parcel carriers: UPS, USPS, Fedex, .. with tracking number
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Pickup at the warehouse. Contractors may pick up goods at your warehouse
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Pickup by the trucks of your 3PLs
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Payment methods
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Credit Card processing via a choice of credit card processors
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ACH payment
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Check
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..
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Order and payment history
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Orders are automatically or manually transferred via the BigCommerce Connector to the Acumatica ERP Distribution Suite.
BigCommerce
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The BigCommerce runs in the cloud as a SaaS application. Your company has its own BigCommerce account but doesn't have to install any software. Backups are done automatically. An annual subscription fee is due to BigCommerce.
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The video ( 20 mins, 5/2019) below shows the main features of BigCommerce.
Integration Features
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Integration Overview video
The latest video (8/19/2020) about configuring the integration can be seen here.
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Integration features list
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The list below lists all the data that is transferred from the Acumatica ERP to BIgCommerce, and vice versa.
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Online Catalog
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The online catalog consists of products, services, prices, discounts and promotions.
The products, services, prices, discounts and promotions are entered in the Acumatica Distribution Suite (Inventory module).
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Online Shopping Cart
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The online shopping cart stores your selected products, services, prices, discounts and promotions.
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Checkout
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The checkout consists of:
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Guest access or userid/password access
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Shipment methods
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Delivery via your own trucks
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Shipping via parcel carriers: UPS, USPS, Fedex, .. with tracking number
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Pickup at the warehouse. Contractors may pick up goods at your warehouse
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Pickup by the trucks of your 3PLs
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Payment methods
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Credit Card processing via a choice of credit card processors
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ACH payment
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.
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Fulfillment
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The fulfillment can consist of:
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Shipment methods
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Delivery via your own trucks
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Shipping via parcel carriers: UPS, USPS, Fedex, .. with tracking number
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Pickup at the warehouse. Contractors may pick up goods at your warehouse
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Pickup by the trucks of your 3PLs
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The video (10 mins. 5/2020) shows how curbside delivery can be handled for B2C in Acumatica and BigCommerce. With a few changes, pickup by 3PL can be handled in an simular way.
Fulfillment By Amazon
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Since Acumatica can be integrated with Amazon Fufillment by Acumatica (FBA), your company can have the sales orders transferred to an Amazon warehouse for fulfillment by Amazon. Amazon will ship the items to the customer.
The video below illustrates the integration of Acumatica with Amazon.
Customer Testimonials
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Firewire Surfboards
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Firewire Surfboards manufactures and sells surfboards online all over the world. They installed the Acumatica ECommerce Edition. The video that illustrates the integration of Acumatica with BigCommerce, can be seen here.
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Xbyte Technologies
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Xbyte Technologies resells Dell Servers. They have implemented the Acumatica ERP and BigCommerce B2B. They have added a product configurator to BigCommerce B2B that enables the business customer to configure him/herself a server. You can see the customer discuss this, as well Josh Fisher, sr product manager for BigCommerce Acumatica connector and Koy McDermott of BigCommerce talk about the new 2021R2 features, content management and social ecommerce. Click on this link to learn more.
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